Refund Policy
Refund Policy
We offer a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
To begin a return or exchange, contact us at Support@whogivesaciog.shop before sending the item. Once the request is approved, Who Gives A Crap USA will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Please return the item safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. These conditions do not limit any non-waivable consumer rights.
If an item arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
After we receive and inspect the return, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method within 10 business days. Your bank or card issuer may require additional time to post the credit.
For return or exchange assistance, contact Support@whogivesaciog.shop or (860) 747-6676.
Merchant Information
Business name: Who Gives A Crap USA
Brand name: Who Gives A Crap USA
Email: Support@whogivesaciog.shop
Phone: (860) 747-6676
Physical address: 316 George St, New Haven, Connecticut, 06511, United States
No restocking fee is charged. Once a refund is issued, it normally appears on the original payment method within 5–10 business days. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, or incomplete deliveries.